Privacy Policy

Depending on the enquiry or booking, we may collect customer names, phone numbers, email addresses, travel dates, passenger details, destination preferences, booking information, identification details required by providers and payment-related records such as transaction references or payment status.

We use relevant information to prepare quotations, check availability, confirm and manage bookings, communicate with customers, coordinate travel services, process or verify payments, provide customer support and meet legal or operational requirements.

Contact and trip details help us answer enquiries, share itineraries and confirmations, provide travel updates and respond to support requests. We may contact customers through the details they provide for purposes connected to their enquiry or booking.

Payments may be handled by banks, payment gateways or other authorised payment providers. Hillview Travels may retain transaction references, invoices, receipts and payment status needed to manage the booking, but this website does not claim to store complete payment card details.

We may share only the information reasonably required to fulfil a booking with hotels, airlines, railways, transport operators, activity providers, guides, visa or permit facilitators, payment providers and other relevant suppliers.

We use reasonable organisational and technical measures to protect information from unauthorised access, misuse, alteration or loss. No online or electronic system can be guaranteed completely secure, so customers should avoid sending unnecessary sensitive information.

Information is retained only for as long as reasonably needed to manage enquiries and bookings, provide support, maintain business and transaction records, resolve disputes and meet applicable legal or accounting obligations.

Customers may contact us to ask about their personal information or request reasonable correction or deletion, subject to identity verification and any records we are required to retain for legal, accounting, dispute-resolution or booking purposes.

The website may use essential browser storage, cookies or analytics tools where applicable to operate features, understand general site usage and improve performance. Browser settings may allow visitors to limit cookies, although some features may then work differently.

Links, communication platforms, maps, social networks, payment services and travel providers may process information under their own privacy policies. Hillview Travels does not control independent third-party websites or their data practices.

Questions or requests concerning personal information can be sent to Hillview Travels using the email, phone numbers or office address shown below.

We may update this policy when our services, technology or legal obligations change. The latest version and revision date will be published on this page.